Tour Booking and Payment Terms by iChiangrai Co., Ltd.

(Tour License No. 21/00869)

Tour Policy

Booking Terms

  • Customers must transfer the tour deposit/full payment to the designated bank account as agreed.
  • Please email the payment slip along with your contact number, fax, and email to This email address is being protected from spambots. You need JavaScript enabled to view it. for receipt issuance.

Tour Conditions

  • If a customer does not use any part of the services or fails to travel with the group, it is considered a forfeit. The company will not refund any part of the tour fee under any circumstances.

Cancellation Policy

  1. Cancellation more than 30 days before departure: Full refund of deposit/tour fee.
  2. Cancellation 15–30 days before departure: 30% of the tour fee will be charged.
  3. Cancellation 7–14 days before departure: 50–70% of the tour fee will be charged, or as per company notification.
  4. Cancellation within 1–6 days before departure: No refund of the tour fee under any circumstances.
  • For festival tours (Songkran, New Year, long holidays): No refund, partial or full, will be provided if canceled within 30 days before departure.
  • For international tours: If a customer is denied entry/exit by immigration, the company will not refund the tour fee.

Tour Booking Methods

Method 1:

  • Email This email address is being protected from spambots. You need JavaScript enabled to view it. (Contact: Khun Nui - iChiangrai) with your booking request or inquiry for van rental with a driver in Chiang Rai. The company will respond promptly.

Method 2:

  • Call the tour booking hotline at 081-8854644 (Khun Nui - iChiangrai) for immediate assistance.

Payment Methods

Option 1: In-Person Cash Payment

Option 2: Payment via Bank Transfer

  • Bank Details

    • Bank: Bangkok Bank
    • Account Name: iChiangrai Co., Ltd.
    • Account Type: Savings Account
    • Branch: Ban Du
    • Account Number: 984-0-05540-5

    Instructions

    1. After transferring the payment via the bank counter or other channels, please email a copy of the Pay-in Slip along with the following details to This email address is being protected from spambots. You need JavaScript enabled to view it.:
      • Full Name
      • Tour Program Name
      • Travel Date
      • Number of Travelers
      • Contact Phone Number

    Note

    • The service fee does not include 7% VAT and 3% withholding tax.

For further assistance or inquiries, contact us via email or phone.
📞 Hotline: 081-8854644 (Khun Nui)
📧 Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Thank you for choosing iChiangrai! 😊